What is Content Management?
Content Management is the hosting and publishing of digital content for government information. The content may include text, documents, images, video and audio that when published ensures users know what an agency does, and how to access the services they provide.
Objectives
To provide a uniform and secure platform for Government Agencies to build and maintain their websites, published content and digital assets. This includes other information channels such as transaction systems, kiosks, knowledge bases, services and non-government websites. A uniform Content Management platform provides consistency across government websites and provides cost effective solutions.
Policy Elements
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Avoid investment in new digital experience platform (DXP) tools until they have discussed with The Department of Finance the procurement options and pricing available through the GovCMS program.
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Avoid investment in new, standalone solutions for the hosting and publishing of web content, until they have discussed with The Department of Finance the capabilities and opportunities GovCMS provides
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Consider onboarding to the Whole-of-Government GovCMS
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Meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
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Design and deliver services that are user-friendly, inclusive, adaptable and measurable.
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Consider existing digital access points when developing a new digital service in consultation with the DTA.
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Design and build new digital services to be able to integrate with primary digital access points such as myGov (where appropriate).
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Implement all five Digital Performance Standard criteria as part of any in scope ICT investment deliverables.
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Engage with the DTA through relevant Digital and ICT Investment Oversight Framework (IOF) touchpoints, providing the required information to assess compliance with the policy.
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Contact the DTA if unsure how to comply with the DX Policy, if the digital investment or service is in scope of the DX Policy, or to apply for an exemption.