Australian Government Architecture
Search

Benefits Management

What is Benefits Management?

Benefits Management is the identification, quantification, analysis, planning, tracking, realisation, and optimisation of benefits. 

Purpose 

Benefits Management, when applied effectively, increases confidence in realising intended benefits and demonstrating the success of investments across the Australian Government digital and ICT portfolio. 

The capability of Benefits Management is realised through: 

  • tracking of benefits throughout an investment's lifecycle 
  • alignment of digital and ICT-enabled investments to benefits 
  • continual review and improvement of investment to maximise benefits. 

Objective

The objective of this Australian Government Architecture (AGA) content is to: 

  • provide Government with a better understanding of how Digital and ICT-enabled investments are performing, and confidence that projects remain on track and contribute to strategic goals 
  • ensure consistent and standard benefits management practices across the Digital and ICT portfolio using processes, tools, templates, and terminology 
  • defining a standard classification structure that demonstrates contribution towards strategic objectives and drives alignment between investment benefits and broader strategies and policies 
  • provide clear guidance (e.g. tools, templates, and processes) and expectations for entities, including expectations for benefits articulation and measurement in the prioritisation, contestability, and assurance states of the Investment Oversight Framework 
  • allow the DTA to present the Government with a comprehensive overview of anticipated and actual benefits throughout the portfolio, facilitating more informed investment choices and addressing whole-of-government capability gaps. 

Policy Elements

Policy:
POL32
Benefits Management Policy Mandate:
Endorsed
Status:
Core
  • Benefits are aligned to strategic objectives.

  • Agencies that deliver projects adopt a benefits-led culture and approach to change.

  • Benefit dependencies are explicitly understood and recorded.

  • Benefits are measurable, and evidence based.

  • Benefits are integrated into a project's governance approach.

  • Benefits are integrated into performance management.

  • Benefits are owned by business units, and not by the project.

  • Benefits management activities are integrated into project management activities.

Domains

This capability is part of the following domain.
DOM5

Governance

Policies

The following policies have requirements that impact this capability.
Mandate: Endorsed
Status: Core
The Benefits Management Policy (BMP) defines how benefits must be managed for digital and ICT-enabled investments. The Policy:  ensures that agencies understand the requirements to successfully deliver the outcomes that Australians need   enables effective oversight and reporting of…

Standards

The following standards support development of digital solutions in this capability.
The Benefits Management Standard outlines what entities must do to comply with the Benefits Management Policy. It establishes the four criteria against which proposals are assessed at the Contestability state of the Investment Oversight Framework.  Access the standard The dta.gov.au website…

Designs

The following designs include examples of how digital solutions in this capability can be delivered.
The Digital Transformation Agency (DTA) have released guidance and tools to assist agencies in complying with the Benefits Management Policy. This includes key benefits management concepts and stages of the benefits management policy lifecycle. Benefits Management guides and tools (full text) Files…
Was this information helpful?

Do not include any personal information. We are unable to respond to comments or feedback. If you would like a response, please email, or phone us. Our details are on the AGA contact page www.architecture.digital.gov.au/contact-us.