What is a Digital Portal?
A Digital Portal is a way to provide individuals access to multiple government services through a single entry point. It means that individuals only have to remember one location and one login, and can easily access and discover many relevant government services in a single place.
Objectives
To consolidate digital access for citizen facing services, into centralised secure, scalable, and reliable digital portals. This will provide easier access to digital government services and enable a consistent and predictable digital experience for Australians.
Policy Elements
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Avoid investments in new capabilities that are available through existing portals
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Ensure best practices are applied in building digital and ICT services
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Ensure public facing services are made available digitally
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Leverage existing Government investment in digital portals