This policy describes the requirements for entities planning digital investments involving web content management.
Applicability
Digital investment proposals are assessed against this policy by the DTA through the Digital and ICT investment oversight framework (IOF).
Commonwealth entities are encouraged to apply this policy to all digital investments.
Policy requirements
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Comply with legislation and regulation
An entity must comply with any legislation relevant to its circumstances.
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Align to guidelines and standards
All Commonwealth entities must comply with any mandatory frameworks, policies, and standards applicable to their situation, throughout web content management solution design, development, and deployment processes, and regarding the content hosted.
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Strategically deliver informational services on digital channels
Prioritising a digital-first approach and ensuring accessibility and inclusion considerations are front of mind, delivers efficiency and effectiveness of government information hosting. A channel strategy that identifies and delineates content over digital channels will ensure consistency across an organisation.
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Develop a content strategy
A content strategy sets the foundation for the creation, structure, and governance of content for each digital channel.
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Align business, operational, and technological needs
Analysing business functional needs, and developing a comprehensive set of technology, service, and compliance requirements, will ensures procurement and deployment of a fit-for-purpose content management systems.
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Prioritise and enable integration and interoperability
The designing and building of new digital services to be able to integrate with primary digital access points such as myGov, and to interoperate with other governmental services and be scalable and maintainable, will ensure services are aligned to the “simple and seamless services” mission of the Data and Digital Government Strategy.
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Consider onboarding to GovCMS
GovCMS is a government content management system and web hosting service widely used across the commonwealth. Standardised web publishing and management functionality ensures a consistent user experience and robust platform for web content.
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Apply AI ethics principles and policy when AI is involved in enabling government content
Where AI is utilised in the workflow enabling content management, it must be implemented in line with appropriate guidance.
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Adhere to reuse principles
Entities must give priority to the adoption of reuseable digital and ICT solutions, patterns, or knowledge, and, where necessary, design new solutions with a focus on future reuse.