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Entitlements

What are Entitlements?

Entitlements refers to a set of systems and processes that evaluate and determine eligibility and entitlements for government services according to the specific circumstances of an individual or business.

Objectives

To centralise all entitlements management processes into a single, digital platform to increase efficiency and reduce complexity for government service delivery.

Policy Elements

Policy:
POL16
Entitlements policy (Position) Mandate:
Unendorsed
Status:
Consulting
  • Avoid investments in new or standalone entitlements solutions

  • Reuse existing investment in entitlements systems

Domains

This capability is part of the following domain.
DOM3

Government Service Delivery

Policies

The following policies have requirements that impact this capability.
Mandate: Unendorsed
Status: Consulting
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