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Digital Service Standard v1.0

Notice

The Digital Service Standard v2.0 was released on 4 December 2023. For the 2024-25 Budget process, agencies going through the DCAP Assessment will be required to meet the Digital Service Standard v1.0.

 

The Digital Service Standard is a set of best practice principles to help agencies design and build digital services that are simple, clear and fast for Australians. By following the Digital Service Standard, Government is ensuring digital services provide public value and meet user needs, with ongoing service improvements based on evidence and learnings.

View: Digital Service Standard v1.0 full text.

Capabilities

This standard supports digital solutions in the following capability.
CAP1

Digital Portal (Individual)

Policies

This standard assists in meeting the requirements of the following policies.
POL4

Digital Service Standard v1.0

Designs

The following designs show how to achieve the intent of this standard.
Notice The Digital Service Standard v2.0 was released on 4 December 2023. For the 2024-25 Budget process, agencies going through the DCAP Assessment will be required to meet the Digital Service Standard v1.0.   The Digital Service Standard Guides and Tools provides advice on how agencies can…
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