What is a Digital Portal?
A Digital Portal is a way to provide businesses with a single digital access point to government services (for example, through a web browser or mobile app).
Objectives
To consolidate digital access for businesses through centralised, secure, scalable, and reliable portals. This will provide easier access to digital government services and enable a consistent and predictable digital engagement experience for Business.
Policy Elements
-
Design and deliver services that are user-friendly, inclusive, adaptable and measurable.
-
Consider existing digital access points when developing a new digital service in consultation with the DTA.
-
Design and build new digital services to be able to integrate with primary digital access points such as myGov (where appropriate).
-
Implement all five Digital Performance Standard criteria as part of any in scope ICT investment deliverables.
-
Engage with the DTA through relevant Digital and ICT Investment Oversight Framework (IOF) touchpoints, providing the required information to assess compliance with the policy.
-
Contact the DTA if unsure how to comply with the DX Policy, if the digital investment or service is in scope of the DX Policy, or to apply for an exemption.