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Digital Service Standard v2.0

Notice

The Digital Service Standard v2.0 was released on 4 December 2023. For the 2024-25 Budget process, agencies going through the DCAP Assessment will be required to meet the Digital Service Standard v1.0.

 

The Standard establishes the requirements for designing and delivering digital government services. The Standard puts people and business at the centre of government digital service delivery. It guides digital teams to create and maintain digital services that are:

  • user-friendly
  • inclusive
  • adaptable
  • measurable

Capabilities

This standard supports digital solutions in the following capability.
CAP1

Digital Portal (Individual)

Policies

This standard assists in meeting the requirements of the following policies.
POL3

Digital Portal policy (Position)

Designs

The following designs show how to achieve the intent of this standard.
Notice The Digital Service Standard v2.0 was released on 4 December 2023. For the 2024-25 Budget process, agencies going through the DCAP Assessment will be required to meet the Digital Service Standard v1.0.   The Digital Service Standard Guides and Tools provides advice on how agencies can…
The DTA Pilot Tell Us Once platform was developed under the Public Service Monetisation Fund (PSMF) from 2017 to 2019 as one of a set of reusable digital platforms (Whole-of-Government Platforms), to help Australian Government agencies provide better services. The Tell Us Once aim was to create a…
The Agriculture Design System (AgDS) is an open-source design system that builds on the visual language and design principles of the original Australian Government Design System (GOLD). It provides a range of components designed for information and transactional services and enables the design and…
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