Australian Government Architecture
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Mandate

Endorsed

Complaints and Issues Resolution (Individual)

What is Complaints and Issues Resolution?

Complaints and Issues Resolution refers to managing the collection of and effective resolution for complaints from individuals about government services and operations.

Objectives

An objective for this space will be finalised through the iterative development of the Australian Government Architecture.

 

Domains

This capability is part of the following domain.
DOM1

Individual Experience

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