Australian Government Architecture

Identity Management (Business)

What is Identity Management for Business?

Identity Management is a set of processes to manage the identification and authentication of Australian businesses and their authorised representatives. It includes identity proofing, verification of ABN, and login.


To adopt a consistent and efficient approach for identifying businesses for business-facing government services, and provide a uniform and secure experience for Australian businesses and their authorised representatives dealing with government.

Policy Elements

Identity Management Business policy (Position) Mandate:
  • Use accredited providers through the Services Australia Identity Exchange under the Trusted Digital Identity Framework (TDIF) when verifying identity of Australian businesses or their authorised representatives

  • Avoid investment in new identity capabilities that are available as existing government assets

  • Ensure best practices are applied in building digital services


This capability is part of the following domain.

Business Experience


The following policies have requirements that impact this capability.
Mandate: Unendorsed
Status: Consulting


The following designs include examples of how digital solutions in this capability can be delivered.
When fully established, ABRS will bring together the Australian Business Register (ABR) and more than 30 Australian Securities and Investments Commission (ASIC) registers in one place.
BAM enabled agencies to accept user authentication with a myGovID and a RAM business authorisation for their portal, without the need to significantly reconfigure their portal. BAM has been replaced by the Services Australia Identity Exchange.
As part of the Modernising Business agenda the ATO has implemented a director identification number (director ID). Business operators can apply for a director ID through the ABRS online services platform
RAM provides the capability to maintain whole-of-government (WofG) relationships between parties, where those relationships confer a form of access privilege. RAM is maintained by the ATO as a part of the Australian Government Digital ID System.
Australian Prudential Regulation Authority (APRA) Extranet is a secure portal for APRA-regulated institutions to report data to APRA outside of the reporting requirements for Direct to APRA (D2A). Submit breaches, OpRisk data, as well as create and track MySuper or eligible rollover fund…
Small to medium sized businesses can apply for an Export Market Development Grant (EMDG) to help promote their Australian goods, services, IP address and know-how in overseas markets. The EMDG application portal uses the Australian Government Digital Identity System to verify users. You will…
Health Products Portal is for the pharmaceutical industry and their agents to lodge submissions to the Pharmaceutical Benefits Advisory Committee (PBAC) and to manage items on the Pharmaceutical Benefits Scheme (PBS). To access the HPP, you will need to create your Digital Identity using myGovID…
Online services for business is the default online service for approved self-managed super fund (SMSF) auditors, businesses, and other organisations to engage with the ATO. To access Online services for business, you need to sign in using a myGovID with at least Standard identity strength linked to…
Approved aged care service providers must use the My Aged Care service and support portal to manage information about their services, their clients and referrals. To access the My Aged Care service and support portal using myGovID, you need to have a myGovID with at least Basic identity strength,…
My Aged Care assessor portal is a secure portal for My Aged Care assessors to manage assessment referrals, conduct aged care assessments, develop client support plans and refer clients to aged care services. To access the My Aged Care assessor portal using myGovID, you need to have a myGovID with…
myCASA is an online portal that enables users to apply for an aviation reference number (ARN), register drones (RPA), obtain accreditation, and view licences and certificates. To access myCASA using Digital Identity, you will need to achieve a Standard identity strength.
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