Australian Government Architecture
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Type

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Mandate

Endorsed

Identity management (individual)

What is Identity Management for Individuals?

Identity Management is a set of processes to manage the identification and authentication of individual users of government digital services. It includes identity proofing, and login.

Objectives

To adopt a consistent and efficient approach to identifying individuals for customer-facing government services, and provide a uniform and secure experience for individuals dealing with government.

Domains

This capability is part of the following domain.
DOM1

Individual experience

Policies

The following policies have requirements that impact this capability.
Identity Management Individual policy (Position)
POL13
Mandate: Unendorsed
Status: Consulting

Standards

The following standards support development of digital solutions in this capability.

Trusted Digital Identity Framework (TDIF)

STA7
The Trusted Digital Identity Framework (TDIF) was an Australian Government accreditation framework for providing digital identity services. A voluntary scheme, the TDIF set out rules and standards around privacy, security, transparency, trust and choice to be followed by accredited organisations.

Designs

The following designs include examples of how digital solutions in this capability can be delivered.

Document Verification Service (DVS)

DES91

Lead Agency: Attorney-General’s Department

The Document Verification Service (DVS) checks whether the biographic information on person’s identity document matches their original record, helping government organisations to securely and efficiently verify identities and confirm details on documents such as birth certificates, driver licences…

National driver licence facial recognition solution (NDLFRS)

DES112

Lead Agency: Attorney-General’s Department

National driver licence facial recognition solution (NDLFRS) enables sharing and matching of facial recognition-based identity verification data, using driver's license images.

Provider digital access (PRODA)

DES27

Lead Agency: Services Australia

Technology Type: PRODA - Provider Digital Access

Provider Digital Access (PRODA) is an online identity verification and authentication system. PRODA enables secure access to a range of government online services for services providers across:

Australian Taxation Office voice authentication solution

DES81

Lead Agency: Australian Taxation Office

Technology Type: Nuance

The Australian Taxation Office (ATO) has implemented a user-centric voice biometric solution that confirms a person’s identity by matching their voice characteristics to a stored voiceprint. People can be authenticated using their voice across multiple channels, including the ATO app and over the…

Face verification service (FVS)

DES31

Lead Agency: Attorney-General’s Department

The Face verification service (FVS) enables comparison of an individual’s facial image against the pre-existing biometric template associated with the individual’s identity document.

myID

DES59

Lead Agency: Australian Taxation Office

myID is a whole-of-government digital identity solution which can be used by Australians to prove who they are online, and provide an identity that can be re-used to access participating government online services. myID is the Australian Government's Digital ID app available through the…

Services Australia voice biometric solution

DES47

Lead Agency: Services Australia

Technology Type: Nuance

A voice biometric solution is used by Services Australia to confirm a person’s identity by matching the characteristics of their voice to the stored voiceprints managed by the agency. Based on spectrogram analysis, the voiceprint creates a mathematical model that represents the unique features of a…

Unique student identifier (USI) student portal

DES129

Lead Agency: Department of Employment and Workplace Relations

Technology Type: myGovID

The Unique student identifier (USI) student portal is used by students to create and manage their USI and log in to their USI account in order to manage their Vocational Education and Training (VET) or higher education enrolment, seek a VET student loan

Integrated Regulatory Information System (IRIS)

DES155

Lead Agency: Comcare

Technology Type: Microsoft Dynamics 365

Integrated Regulatory Information System (IRIS) is the primary application used by Comcare’s Regulatory Operations Group for various regulatory licensing, monitoring, compliance, and investigation tasks. It is a central, organised, easy-to access place to store data about notifications (work health…

Gatekeeper Public Key Infrastructure Framework

DES165

Lead Agency: Department of Finance

The Gatekeeper Public Key Infrastructure (PKI) Framework governs the way the Australian Government uses digital keys and certificates to assure the identity of subscribers to authentication services.  Please note this framework is currently under review. Annual audits of existing accredited…

The Australian Government Digital ID System (AGDIS)

DES171

Lead Agency: Department of Finance

The Australian Government Digital ID System provides a secure, convenient and voluntary way to verify identity online for accessing government services or sharing sensitive documents, like passports or birth certificates. AGDIS aligns to the Digital ID Act 2024, as to ensure privacy, security and…
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