Australian Government Architecture
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Type

Design

Reference

. .

Mandate

Unendorsed

Status

Consulting

Responsible agency

Services Australia

Services Australia Chat to Connect

The Services Australia Chat to Connect is an approach that allows citizens to connect with Services Australia without physically entering a service centre

View: servicesaustralia.gov.au

Capabilities

This design is part of the following capability.
CAP21

Virtual Servicing (Business)

Policies

This design can be relevant to meeting the requirements of the following policies.
POL15

Secure Data Exchange policy (Position)

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