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Digital service standard

Direct link: digital.gov.au/policy/digital-experience/digital-service-standard
Responsible agency: Digital Transformation Agency
Last updated: 18 November 2025

About the standard

The Digital service standard sets the requirements for designing and delivering digital government services.

It guides digital teams to create and maintain digital services that are:

  • user-friendly
  • inclusive
  • adaptable
  • measurable.

Applicability

Investments that are subject to the Investment oversight framework (IOF) and all existing services must meet this standard. Check the Digital experience policy for details and exemptions.

Access the standard

Read the Digital service standard.

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