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Content Management (Business)

What is Content Management?

Content Management is the hosting and publishing of static web content for businesses to access Government information. The content may include text, documents, images, video and audio that when published ensures users know what an agency does, and how to access the services they provide.

Objectives

To provide a uniform and secure platform for Government agencies to build and maintain their websites, publish content and retain digital assets. This includes other information channels such as transaction systems, kiosks, knowledge bases, services and non-government websites. A uniform content management platform provides consistency across government websites and provides cost effective solutions.

Policy Elements

Policy:
POL1
Content Management policy (Position) Mandate:
Unendorsed
Status:
Consulting
  • Avoid investment in new digital experience platform (DXP) tools until they have discussed with The Department of Finance the procurement options and pricing available through the GovCMS program.

  • Avoid investment in new, standalone solutions for the hosting and publishing of web content, until they have discussed with The Department of Finance the capabilities and opportunities GovCMS provides

  • Consider onboarding to the Whole-of-Government GovCMS

  • Meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Domains

This capability is part of the following domain.
DOM10

Business Experience

Designs

The following designs include examples of how digital solutions in this capability can be delivered.
GovCMS provides a platform for the hosting and publishing of digital content for government information. The content may include text, documents, images, video and audio that when published ensures users know what an agency does, and how to access the services they provide
Civic Theme is an open source, inclusive and component-based design system. It was created so governments and corporations can rapidly assemble modern, consistent and compliant digital experiences
The Drupal Services Panel is a list of approved suppliers including small to medium enterprises with the necessary skills to work with Drupal and the GovCMS platform. The panel was created to help organisations find Drupal specialists and to simplify contract management arrangements
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