Australian Government Architecture
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Type

Design

Reference

Applicable from

7 Aug 2025

Mandate

Endorsed

Status

Core

Responsible agency

Australian Taxation Office

Reuse category

System

ATO Digital Experience Platform

Direct link: www.ato.gov.au
Responsible agency: Australian Taxation Office

The DXP is an extensible, headless platform which enables multiple business teams to develop content for internal and external client interaction websites using customisable automated workflows enabling authoring, reviews, publishing, forms delivery, analytics, reporting and digital asset management. It is extended with technology to enable pre-publishing WCAG and content rules checking, and advanced search. The platform allows greater business independence from the IT team and enables websites designed for self-service and phone call reduction.

Hosting environments:

  • Sitecore XP in AWS and on-premise
  • Content Hub, Coveo and Siteimprove are SaaS

Network environments

  • AWS and on-premise

For more information, please contact ESTDDSSE@ato.gov.au.

Capabilities

This design is part of the following capability.
CAP30

Web Content Management (Business)

CAP23

Web Content Management (Individual)

Policies

This design can be relevant to meeting the requirements of the following policies.
POL1

Web Content Management policy

Standards

This design can be useful in achieving the intent of the following standard(s).

Web Content Management standard

STA71
Web Content Management encompasses the full spectrum of content processes, covering aspects such as creation, categorisation, quality, protection, and oversight. It is often achieved through implementation of a Content Management System (CMS). A CMS helps an entity create, publish, manage, store,…
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