MyService

The Digital access standard is part of a suite of standards and guidance that support the Digital experience policy. It sets requirements for Commonwealth entities to make informed decisions and reduce duplication of front doors and entry points to digital services, ensuring a unified experience for individuals and business interacting with the Australian Government.

This standard assists Commonwealth entities to ensure digital portals are accessible to all, discoverable by search engines, functional across different technologies (browsers, devices, operating systems) and able to provide a consistent user experience. Apply this standard These statements detail what entities need to do to comply with the Digital portal policy. Consolidate services into a single access point Entities must: