The My aged care service and support portal enables approved aged care service providers to:
- enter and manage information about their services
- see their service’s care minutes target
- manage referrals
- update client records
- generate reports
- ask assessors to review a client’s support plan.
To access the portal, users need to:
- have a myID with at least Basic identity strength
- be authorised to act on behalf of their organisation through Relationship Authorisation Manager (RAM)
- have activated their My Aged Care portal user account.