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My aged care service and support portal

Direct link: www.health.gov.au/resources/apps-and-tools/my-aged-care-service-and-support-portal
Responsible agency: Department of Health and Aged Care

The My aged care service and support portal enables approved aged care service providers to:

  • enter and manage information about their services
  • see their service’s care minutes target
  • manage referrals
  • update client records
  • generate reports
  • ask assessors to review a client’s support plan.

To access the portal, users need to:

  • have a myID with at least Basic identity strength
  • be authorised to act on behalf of their organisation through Relationship Authorisation Manager (RAM)
  • have activated their My Aged Care portal user account.

Capabilities

This design is part of the following capability.
CAP61

Identity management (business)

Policies

This design can be relevant to meeting the requirements of the following policies.
POL21

Identity Management Business policy (Position)

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