Australian Government Architecture

Enterprise Resource Planning (ERP) Policy

Policy Requirements

ERP policy requirements are as follows:

  • Determine the complexity of the entity to determine the approach and technology decision for the ERP services. 

    An entity should assess their attributes, including complexity, in order to ensure an ERP decision suited to their unique requirements.

  • Align to the government’s APS ERP approach via the principles of Affordability, Choice, and Contestability. 

    In self-assessing individual ERP solution needs, entities should align to the APS ERP approach and its objectives.

  • Determine if an existing ERP within a shared service offering is suitable before implementing new instances.

    Entities should assess existing shared service offerings against their unique needs prior to commencing new implementations. The Department of Finance will support entities to identify technology uplift requirements to maintain cost-effective and up to date ERP solutions for entities of about 800 or less ASL (Average Staffing Level), and will provide policy support to all entities on navigating the approach.

  • Identify ERP reuse opportunities. 

    Maximise re-use of data, process, systems, and contracts in delivery of commonly utilised corporate services, and collaborate across Government to identify opportunities to achieve efficient and effective ERP uplift.

  • Utilise Whole-of-Government contracts and panels to acquire ERP products and services. 

    Procure services related to ERP uplift and integration through the DTA’s Digital Panels or Whole-of-Government contracts.

  • Ensure the ongoing viability of ERP solutions. 

    Agencies will ensure that their selected ERP solution, irrespective of reuse of existing investment, is supportable, affordable, secure, and fit-for-purpose.


This policy includes requirements that relate to the following capability.

Enterprise Resource Planning (ERP)


The following standards show what to do to satisfy this policy.
ERP solutions relate to the applications, systems and processes that support commonly used corporate functions. When implemented well, ERP solutions can increase productivity, efficiency, accuracy, visibility, and reporting. When not implemented in line with the organisational needs, however, these…


The following designs can be relevant to meeting the requirements of this policy.
GovERP has been repurposed (and renamed Services Australia ERP, or SA ERP) for use by Services Australia, and any entities who choose to use it. GovERP was planned to provide SAP-based back-office services including financial, human resources, and procurement services and reporting as a common…
A program of work to replace the DVA’s financial management system with a GovERP platform and other enhancements.
PEMS (Parliamentary Expenses Management System) is a secure online portal for parliamentarians and MOP(S) Act employees to manage their office and travel expenses and perform HR and payroll tasks
Whole-of-government arrangement with SAP to make it easier for Australian Government agencies to buy SAP products and services. NOTE : Current agreement is currently under renegotiation. Please contact DTA Procurement SAP portfolio owner for guidance on supply arrangements
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