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Parliamentary Workplace Support Service (PWSS)

Capabilities

This design is part of the following capability.
CAP32

Case management

Policies

This design can be relevant to meeting the requirements of the following policies.
POL17

Case Management policy

Standards

This design can be useful in achieving the intent of the following standard(s).
Case management is the process of managing a series of steps or events to reach a resolution. Case management systems help track and manage cases from start to finish. The case management systems normally would include the following functionalities:
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