The Parliamentary Workplace Support Service (PWSS) case management system supports people affected by incidents or misconduct in the parliamentary workplace.
Parliamentary Workplace Support Service (PWSS)
Capabilities
This design is part of the following capability.
CAP32
Case Management
Policies
This design can be relevant to meeting the requirements of the following policies.
POL17
Case Management policy
Standards
This design can be useful in achieving the intent of the following standard(s).
Case management systems enable the flow of “cases” from initiation to closure. Within handling of a “case” there are necessarily: