Regulatory Compliance and Investigation Management.
The system is currently in production.
IRIS is the primary application used by the Regulatory Operations Group (ROG) for various regulatory licensing, monitoring, compliance, and investigation tasks.
- IRIS has one central, organized, easy-to access place to store data about Notifications (WHS Concerns, Hazard Notifications and Incident Notifications), Inspections, Information and advice and actions or activities associated with them.
- IRIS is a Microsoft Customer Relationship Management (CRM) cloud-based system that is opened through an internet browser. It is built on the Microsoft Dynamics 365 Platform.
- For secure document storage IRIS integrates with SharePoint Online. The case related documents are stored in SharePoint and only accessible to the authorised case manager.
- It uses Okta for authentication of Comcare staff and the authorisation leverages AAD Security Mapping.
- Address validation is achieved by Harmony Address Validation that is built using custom Power App Control Framework control which consumes the Harmony APIs.
For more information, please contact Comcare's ICT Strategy and Architecture Team on (02) 62760376 or 0431 046 830.