What are Operational Analytics? Operational Analytics refers to the performing of real time analysis of business operations to improve strategic...

What is Metadata and Semantics? Metadata and Semantics is the process of managing standardised descriptions of the metadata of data to enable...

Definition Business intelligence analytics is the process of collecting, processing, and analysing data to gain actionable insights and inform...

Definition Permissions provide the ability to evaluate, record, and access information identifying the right of an individual or entity to use,...

Definition Grants are used across the Commonwealth to achieve government policy aims and outcomes for the public through payments to individuals and...

What are Entitlements? Entitlements refers to a set of systems and processes that evaluate and determine eligibility and entitlements for...

Definition Debt management constitutes the strategies, systems, and processes used by entities to manage its receivables. This includes the...

Definition Correspondence Management is considered to comprise of two distinct functions: Inbound correspondence Outgoing...

What is Compliance and Investigation? Compliance and Investigation refers to the monitoring of compliance with policies, directions, regulation...

Definition Case management capability refers to government agencies’ ability to manage the workflow of events to their resolution to meet the needs...