Managing and collecting debts owed to the government by individuals and businesses (including unpaid fees and overpayment of welfare and taxation...

Managing the incoming and outgoing correspondence of an agency to individuals and businesses. Correspondence can include sending information via...

Monitoring compliance with policies, directions, regulation and legislation, including investigation of fraud.

Managing the workflow of steps in a process to their resolution to meet the needs of individuals or business. This may involve engagement,...

A register for all government information pertinent to a specific Australian business for the purposes or streamlined service delivery.

Automated and standardised business processes and their integration into more complex systems of systems.

A set of policies, processes and technologies used to deliver services to businesses virtually, enabling more flexible and remote operations.

Recording and managing all interactions with users to create a seamless experience across channels.

Managing tailored experiences for businesses based on their credentials, preferences and needs.

A set of processes to manage the identification and authentication of Australian businesses and their authorised representatives. It includes...