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Payments describes the services that manage government payments. It includes incoming and outgoing payments to individuals, businesses and authorised representatives.

Permissions provide the ability to evaluate, record, and access information identifying the right of an individual or entity to use, access, or do something, be something, or have…

Enterprise Resource Planning (ERP) is the application or group of integrated applications that allows organisations to manage back-office corporate services.

Traditional…

Customer Relationship Management refers to the recording and managing of all interactions with individuals to create a seamless experience across…

Customer Relationship Management refers to the recording and managing of all interactions with users to create a seamless experience across channels…

Document Management is a set of policies, processes and technologies used to create, capture, manage the destruction or transfer of records within an agency.

Advanced Data Analytics is the analysis of raw datasets using specialised computers and software.

An objective for this space will be finalised…

An Application Programming Interface (API) is a set of rules, protocols, and tools that allows different software applications to communicate with each other. It acts as an…

A Digital Portal is a way to provide individuals access to multiple government services through a single entry point. It means that individuals only have to remember one…

Cloud Computing is the deployment of computing services into a shared pool of computing, network and storage resources accessed by multiple customers to reduce costs…