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CAP58Metadata and Semantics is the process of managing standardised descriptions of the metadata of data to enable understanding of context of the data for future…
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CAP39Operational Analytics refers to the performing of real time analysis of business operations to improve strategic outcomes.
ObjectiveAn objective for this…
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CAP47IT Service Management refers to monitoring and managing the quality of IT products and services being delivered.
ObjectiveAn objective for this space…
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CAP32Case Management is the ability to manage the workflow of events to their resolution to meet the needs of individuals or business. This may involve engagement, assessment, planning…
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CAP25Collaboration and Sharing relates to a set of systems and processes that allow government agency staff to effectively share information and collaborate on…
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CAP51Privacy is a set of policies, processes and technologies used to regulate, store, and use personally identifiable information of individuals and businesses that is collected…
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CAP23Content Management is the hosting and publishing of digital content for government information. The content may include text, documents, images, video and audio…
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CAP30Content Management is the hosting and publishing of static web content for businesses to access Government information. The content may include text,…
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CAP28Hosting refers to facilities that host systems and data either internally within agencies ('on premises') or by providers to government. These providers may deliver a range…