Case management systems enable the flow of “cases” from initiation to closure. Within handling of a “case” there are necessarily:
ERP solutions relate to the applications, systems and processes that support commonly used corporate functions. When implemented well, ERP solutions...
The DTA Pilot Tell Us Once platform was developed under the Public Service Monetisation Fund (PSMF) from 2017 to 2019 as one of a set of reusable...
The Digital Service Standard Guides and Tools provides advice on how agencies can work towards implementing and achieving the DSS outcomes.
The Digital Service Standard is part of a suite of standards and guidance that support the Digital Experience Policy. It sets the...
The Digital Sourcing ClauseBank is a repository of contract and procurement clauses. The pre-drafted terms in the ClauseBank are designed to help...
The Digital Transformation Agency (DTA) have released guidance and tools to assist agencies in complying with the Benefits Management Policy. This...
The Benefits Management Standard outlines what entities must do to comply with the Benefits Management Policy. It establishes the four criteria...
Benefits management activities are integrated into project management activities.
Agencies that deliver projects adopt a benefits-led culture and approach to change.