Have the right technologies in place, supported by a connected environment where technologies are aligned, and where possible, shared across...

Be more efficient and easier to interact with through our connected capabilities, with open collaboration on policies. 

Ensure the skills and processes are in place to support delivery of services that are people and business centric, harnessing technology and new ways...

Work to ensure each element of the ecosystem is flexible enough to respond to the changing digital and social environments.

The Digital sourcing framework is a set of principles, policies and guidance for government agencies buying digital products and services. The...

To protect and secure Australian interests while building trust.

Privacy - to ensure personal data is safe, secure and used ethically across our digital landscape.

Data captured, analysed and used safely to inform service design and policy

Governance - to provide accountability and ensure consistent and timely implementation of the Strategy.

This policy describes the requirements for entities planning digital investments involving Virtual Servicing. To provide input, please contact...