Automate where suitable Automation enables support teams to focus on the more complex requirements that are unique to their business by minimising...

Monitor the health and usage of services in real time Entities must have visibility of their cloud usage, cloud health and enable them to control...

Engage with other agencies with prior experience in adoption of biometric technologies to leverage existing investment as well as knowledge,...

Establish monitoring and reporting systems and processes that will measure and report on Biometrics performance, risks, and key operational issues...

Investigate the reuse of existing investment in biometric solutions

Maintain manual control over biometric decision making, such that errors in the biometric solution can be overridden and corrected by human operators

Separately verify a person’s identity before associating a biometric with a claimed identity

Avoid investment in new identity capabilities that are available as existing government assets

Ensure best practices are applied in building digital services

Adhere to reuse principles Give priority to the adoption of reuseable digital and ICT solutions, patterns, or knowledge, and, where necessary, design...