The Digital Service Standard v2.0 was released on 4 December 2023. For the 2024-25 Budget process, agencies going through the DCAP Assessment will be...
The Digital Marketplace brings together government buyers and digital sellers in a simple and transparent environment. It makes the process of...
The Cloud marketplace is a digital sourcing arrangement for cloud computing offerings to government. It is managed by the Digital...
Principle 5: Align with whole-of-government requirements
Align with relevant whole-of-government requirements early to ensure that digital...
Principle 4: Consider the whole-of-life cost
Principle 3: Engage early and consult widely
Drive early engagement and consultation to help challenge traditional practices and explore new...
Principle 2: Allow room for innovation
Frame business needs in a descriptive rather than prescriptive way. Ensure that the descriptive set of...
Principle 1: Be user-centred and prioritise usability
Understand intended user outcomes and prioritise user needs
Agencies must complete a self-assessment using the Consider First Assessment Tool for each applicable investment.
The tool must be used during...
Encourage users to choose the digital service and consolidate or phase out existing alternative channels where appropriate.