The CRM standard seeks to ensure that government CRM systems align with current digital policies, address both strategic and operational needs of...

This policy describes the requirements for entities planning digital investments involving Customer Relationship (CRM)...

This standard supports entities to adopt eInvoicing, improving internal processing, supporting small businesses, and reducing administrative delays...

This policy describes the requirements for entities planning digital investments and adopting eInvoicing processes. Applicability Digital investment...

eInvoicing is the digital exchange of standardised invoice information between sellers’ and buyers’ accounting systems, using a common agreed...

The APS Experience Design Principles support the Australian Public Service to design and deliver people-centric and inclusive policies and services....

Under the Policy for the responsible use of AI in government, agencies must Publish an AI transparency statement and keep it updated. The...

Technological advances have made it easier for agencies to make automated decisions. However, it is well recognised that automated systems have the...

The Australian Government's vision is for a modern, world-class and efficient payments system that is safe, trusted and accessible, and enables...

Definition Cloud Financial Optimisation or 'Cloud FinOps' covers financial management processes and practices for cloud services. In the context of...