The CRM standard seeks to ensure that government CRM systems align with current digital policies, address both strategic and operational needs of...

This policy describes the requirements for entities planning digital investments involving Customer Relationship (CRM)...

The Australian Government recently completed a trial of Microsoft 365 Copilot that provided APS staff an opportunity to experiment with a generative...

This standard supports entities to adopt eInvoicing, improving internal processing, supporting small businesses, and reducing administrative delays...

This policy describes the requirements for entities planning digital investments and adopting eInvoicing processes. Applicability Digital investment...

The APS Experience Design Principles support the Australian Public Service to design and deliver people-centric and inclusive policies and services....

Project closure reports provide the opportunity to acknowledge project achievements and outcomes; better prepare agencies to deliver future digital...

Under the Policy for the responsible use of AI in government, agencies must Publish an AI transparency statement and keep it updated. The...

This document provides guidance for Australian Government agencies completing assessments using the draft Australian Government artificial...

The Pilot Australian Government artificial intelligence (AI) assurance framework guides Australian Government agencies through impact assessment of...