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CAP29Complaints and Issues Resolution refers to managing the collection of and effective resolution for complaints from Australian Businesses about…
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CAP34Government Branding refers to ensuring consistent Australian Government branding across digital services provided to businesses.
ObjectiveAn objective for this…
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CAP61Identity Management is a set of processes to manage the identification and authentication of Australian businesses and their authorised representatives.…
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CAP17Identity Management is a set of processes to manage the identification and authentication of individual users of government digital services. It…
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CAP26Knowledge Management refers to management of information and resources within an agency and between agencies to create knowledge.
ObjectiveAn objective…
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CAP37Virtual Servicing is a set of policies, processes and technologies used to allow agencies to deliver services virtually to individuals, enabling more flexible and…
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CAP46Managing tailored experiences for individuals based on their credentials, preferences and needs.
ObjectivesAn objective for this space will be finalised…
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CAP16Government Branding is how the Australian Government presents itself, its agencies and its digital products. The role of Government Branding (and the brands that…
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CAP62Orchestration and Choreography refers to providing automated configuration, management, and coordination of computer systems, applications, and…
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CAP53Secure Data Exchange refers to providing secure data exchange between systems within an agency or between agencies and users. Secure Data Exchange application is…